From Salesforce drama to the 12 months of generative AI
Apologies to the Grateful Useless, however what an extended, unusual 12 months it’s been in 2023 enterprise tech information. It started with a ton of Salesforce drama and ultimately received taken over by generative AI and ChatGPT, which appeared to come back out of nowhere to fully dominate the information cycle this 12 months.
However although AI clearly influenced a lot of the information, and even my very own protection, there was nonetheless a ton of different enterprise tales that made the information this 12 months.
The rise of generative AI within the enterprise
It could be unattainable to debate this 12 months’s information cycle with out speaking in regards to the influence of generative AI. When OpenAI launched ChatGPT on the finish of final 12 months, it might have been unattainable to grasp the influence it might have on enterprise software program within the coming months. But it has the potential to be actually transformative, altering the way in which we work together with software program, and maybe represents the largest change to UX (consumer expertise) design since point-and-click.