Generative AI gives a giant enhance to the telecommunications {industry}
I’m excited to return to Cellular World Congress (MWC), February 26 to February 29, 2024, in Barcelona. AI has grow to be a strategic crucial for telecom corporations to achieve a aggressive edge and thrive available in the market. AI has been confirmed to speed up transformation by enabling telcos to offer higher customer support and expertise, optimize community efficiency and reliability, improve safety, and innovate new services and products. We’re particularly seeing how generative AI is offering a giant enhance to the telecommunications {industry}. Microsoft has an extended historical past of partnering with telecommunications corporations, and the period of AI has supplied large alternatives for joint innovation and collaboration.
This 12 months, we glance to encourage and allow telco transformation on the world’s largest and most influential connectivity occasion. Preserve an eye fixed out for compelling updates from Microsoft Azure for Operators and industry-making information from companions. We look ahead to discussions across the newest use circumstances within the {industry}.
MWC Barcelona 2024
The world’s largest and most influential connectivity occasion
Highly effective Microsoft and accomplice demos within the sales space
Microsoft empowers telecommunications organizations to realize extra by means of a trusted and safe platform supported by a complete accomplice ecosystem. Our sales space (3H30 in Corridor 3) will showcase a number of eventualities which might be crucial to enabling the transformation course of.
- Elevate buyer experiences
Empower service groups with data-driven insights to extend productiveness and improve care. Come see what number of clients are utilizing Microsoft Azure OpenAI Service to allow self-service, expedite situation decision, and ship frictionless buyer experiences at scale. Study end-to-end buyer care powered by AI and see varied {industry} use circumstances from clients: Telkomsel, Vodafone, MTN, and NTT (different options to be introduced).Amdocs, in partnership with Microsoft, launched a unified Buyer Engagement Platform leveraging the facility of generative AI. Built-in with Microsoft Dynamics 365, it’s an all-encompassing, AI-powered advertising, gross sales, commerce, and customer support platform serving shopper and enterprise clients on a single, open, telco, and cloud-native platform.
- Streamline enterprise operations
Use cloud-native apps, good processes, and automation to streamline workflows, enhance operations, and join your enterprise. Work and collaborate securely with anybody, anyplace, anytime, utilizing clever instruments. Witness Microsoft Copilot for Microsoft 365 in motion together with thrilling new demos from Microsoft Mesh and Groups Cellphone Cellular. Go to TM Discussion board in our sales space and find out how AI has boosted developer productiveness. Expertise how GitHub Copilot simplifies the creation and consumption of TM Discussion board Open APIs by producing the required code that complies to the API pointers within the growth language of your selection. - Modernize the community
Run trendy networks and carrier-grade workloads on a trusted, hybrid cloud platform purpose-built for operators to optimize current investments and enhance community effectivity, scalability, and reliability. Rework your service administration expertise into a contemporary cloud service and take away information silos and ship enterprise insights out of your large datasets. Witness our end-to-end safety options leveraging Microsoft Safety Copilot and Nokia’s NetGuard Cybersecurity Dome. - Monetize 5G and past
Drive at the moment’s new income streams and tomorrow’s development by exposing operators’ innovation to shoppers, enterprises, and builders within the Microsoft Cloud, spanning 5G to house and past.See new Azure for Operators demonstrations of options for the enterprise edge together with Etisalat and Pegatron 5G.
Microsoft and {industry} expertise within the classes
Make the most of the chance to listen to from Microsoft executives and {industry} consultants on stage within the following classes:
- Keynote 1: Open Gateway—The Artwork of What’s Attainable: Monday, February 26, 2024, from 09:30 AM CET to 10:45 AM CET in Corridor 4, MWC Most important Stage. That includes: Jason Zander, Govt Vice President of Strategic Missions and Applied sciences, Microsoft.
- Azure for Operators portfolio bulletins: Monday, February 26, 2024, from 11:00 AM CET to 11:45 AM CET in Corridor 6, Stage A. That includes: Yousef Khalidi, Company Vice President, Azure for Operators, Microsoft, Clients and Companions.
- Girls in Telecommunications and Expertise Networking Occasion: Monday, February 26, 2024, from 12:30 PM CET to 2:30 PM CET in Corridor 6, Networking Hub.
- Humanising AI: Monday, February 26, 2024 at 2:00 PM CET in Corridor 5, Stand 5F81 (Tecnotree).
- Manufacturing DX Theme Opening Session: Monday, February 26, 2024, from 4:30 PM CET to five:25 PM CET in Corridor 6, MWC Stage A. That includes: Kathleen Mitford, Company Vice President, International Business Advertising, Microsoft.
- Keynote 3: New Methods for a New Period: Monday, February 26, 2024, from 5:30 PM CET to six:15 PM CET in Corridor 4, MWC Most important Stage. That includes: Brad Smith, Vice Chairman and President, Microsoft.
- Go Cloud or Go House!: Tuesday, February 27, 2024, from 11:00 AM CET to 11:45 AM CET in Corridor 6, MWC Stage B. That includes Shawn Hakl, Vice President of 5G Technique, Microsoft.
- Past 5G Related All the things: February 27, 2024 at 12:00 PM CET in Corridor 5, Stand 5F81 (Tecnotree).
- 5G Futures Summit—The Evolution of the 5G Period: February 28, 2024, from 9:00 AM to 1:00 PM CET in Corridor 6, Stage C.
- Can AI Take Off With out 6G?: Thursday, February 29, 2024, from 11:00 AM CET to 11:30 AM CET in Corridor 6, MWC Debate Stage. That includes Jason Hogg, Common Supervisor, Azure for Operators, Microsoft.
Test again for extra classes to be introduced.
Our dedication to {industry}
Microsoft empowers telecommunications organizations to realize extra by means of a trusted and safe platform constructed to raise buyer experiences, streamline enterprise operations, speed up community transformation, reinvent product innovation and monetization, and construct a safe data-driven enterprise. Keep tuned for thrilling bulletins at MWC Barcelona 2024.
Our dedication to the telecommunications {industry} extends past MWC Barcelona 2024. Extra data may be discovered on the Microsoft for telecommunications web site.
Silvia Candiani leads Microsoft’s Worldwide Telecommunications and Media Business, overseeing {industry} technique, go-to-market plan, ecosystem development, and resolution growth. Silvia was previously CEO of Microsoft Italy, targeted on accelerating digital transformation. Previous to Microsoft, Silvia led Client Advertising for Vodafone in Italy and was beforehand a marketing consultant at McKinsey within the Media and Telecommunication industries. She has a BA from Bocconi College and an MBA from INSEAD. Silvia can be a member of the Bocconi College Alumni Advisory Board and Lavazza Group.