For girls who grew up within the Nineties or 2000s, retailer Claire’s could set off a wave of nostalgia. As soon as a fixture of suburban buying malls, the shop was a mecca for tween ladies: the place for first ear piercings and a treasure trove of glittery scrunchies, butterfly clips and berry-flavored lip gloss.
As these ladies have entered new phases, so too has the model. After a rocky interval through which it filed for chapter in 2018, Claire’s has reinvented itself, branching out from the mall to Parisian boulevards, Walmart and the metaverse.
Its newest marketing campaign, “The Collab,” is a year-long effort to cement that transformation and join with the subsequent technology of youth.
The Collab celebrates “Technology Zalpha,” the time period referring to a mixture of Gen Z and Gen Alpha. These younger persons are Claire’s major viewers, so it has put them entrance and middle within the marketing campaign–not solely as stars but additionally as co-creators of the content material.
The inaugural “Collab” solid vary in age from seven to early 20s, with occupations spanning designer, surfer, drummer, singer, skateboarder, filmmaker and TikTok-famous chef. They mannequin Claire’s spring assortment within the adverts, but additionally collaborated on the social content material and movies. For instance, the gown worn by 15-year-old designer Ashlyn So is her personal design, whereas documentary producer Maggie Sophie Brown captured behind-the-scenes pictures and movies.
“That is the primary time we let children behind the digicam from a inventive perspective,” Kristin Patrick, government vice-president and chief advertising officer of Claire’s, advised ADWEEK.
Claire’s will add new faces and collaborators to The Collab’s solid over the approaching 12 months. Patrick stated it was vital to incorporate not solely influencers but additionally “common children” representing various voices and abilities, to create a “showcase for the technology.”
“It is a particular technology and it’s a must to take heed to them,” she stated.
Revamping the model
Based in 1961, Claire’s has lengthy been synonymous with a sure side of youth tradition. However again in 2018, as general foot visitors at malls declined, Claire’s suffered falling gross sales, shut down dozens of shops and filed for chapter within the U.S.
In 2021, Patrick joined Claire’s as CMO after beforehand serving as world CMO of PepsiCo. Her mission was to improve Claire’s picture from a dusty mall retailer to a world vogue model.
