digital marketing

Robotically Reply to Inbound WhatsApp Messages

29 October 2023
Bourahima


Introduction

Hey, and welcome to this complete information on establishing everlasting automations and evergreen advertising and marketing campaigns utilizing WhatsApp. On this session, we’ll delve into the idea of everlasting automations and the way they work. Moreover, we’ll discover the concept of evergreen advertising and marketing campaigns, which allow you to interact with new contacts seamlessly over time. So, let’s bounce in!

Key Options Lined:

  • Understanding everlasting automations and their advantages.
  • Creating evergreen advertising and marketing campaigns for brand spanking new contacts.
  • Using circumstances and triggers in Manychat’s circulation builder.
  • Crafting personalised messages and establishing supply timings.

Step-by-Step Information:

Creating Everlasting Automations

  1. Entry WhatsApp Settings: Navigate to your settings tab and find the WhatsApp part.
  2. Discover Default Reply: Click on on “default reply” to start creating your everlasting automation.
  3. Edit Default Reply: Modify the prevailing default reply or duplicate it to create a brand new one.
  4. Enter Stream Builder: As soon as contained in the circulation builder, perceive every element of your automation.
  5. Set the First Step: Click on on “when consumer sends a message” to start defining the automation’s set off.
  6. Select Set off Kind: Select between triggering the circulation for unrecognized messages or as soon as each 24 hours.
  7. Use Circumstances: Add circumstances to your automation, just like the “present time” situation for working hours.
  8. Add Time-Based mostly Circumstances: Configure circumstances based mostly on enterprise hours and days, contemplating army time.
  9. Refine Circumstances for Particular Days: Incorporate exceptions like Saturdays with totally different working hours.
  10. Set Situation Logic: Modify the situation logic to make sure correct segmentation of contacts.

Crafting Evergreen Advertising and marketing Campaigns

  1. Create a Message: Design the message you need to ship to new contacts. For instance, “Hello there, [first name]. We’ve got a secret VIP checklist…”
  2. Add a Button: Improve the message by including interactive parts like buttons.
  3. Outline Timing Technique: Select while you need to ship the message – both inside 24 hours or after a selected time.
  4. Go for Good Delay: To remain inside 24 hours, set a “good delay” and fasten it to your message.
  5. Lengthen Timing Past 24 Hours: For messages despatched past 24 hours, use advertising and marketing templates.
  6. Join the Messaging Template: Connect the messaging template you created for the particular textual content contained in the good delay.
  7. Create a Set off: Set a set off to your automation by deciding on “new contact created” within the circulation builder.
  8. Full the Stream: End establishing your circulation by including subsequent steps.

Wrapping Up

Congratulations, you’ve efficiently created a everlasting automation and an evergreen advertising and marketing marketing campaign utilizing WhatsApp in Manychat! These instruments empower you to have interaction seamlessly along with your viewers whereas making certain personalised interactions. Keep in mind to click on “replace” to publish and apply your modifications. Within the subsequent lesson, we’ll dive into key phrases and connecting your WhatsApp to your Fb and Instagram advertisements. Keep tuned!

Conclusion

With this information, you’ve unlocked the ability of everlasting automations and evergreen advertising and marketing campaigns inside Manychat’s WhatsApp capabilities. By following the steps supplied, you may craft tailor-made messages and ship them on the proper time to have interaction new contacts successfully. These methods not solely improve buyer interactions but in addition contribute to a extra environment friendly advertising and marketing method. Proceed exploring and making use of these strategies to realize larger success in your WhatsApp advertising and marketing efforts. See you within the upcoming lesson!

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The contents of this weblog have been independently ready and are for informational functions solely. The opinions expressed are these of the creator and don’t essentially replicate the views of ManyChat or some other social gathering. Particular person outcomes might differ.