Chat jobs are some of the most sought-after non-phone work at home positions. It seems there are almost as many people who want to do this at home as there are people wanting to do work at home data entry!
Sadly, there are not as many opportunities out there for this as there are work at home phone jobs.
But, if you have small children at home with you, the majority of the phone-based jobs may not work.
This is because of the “no background noise” requirement these companies typically have. So chat and/or email based customer service positions do seem ideal if that’s your situation.
I’ve dug around today and compiled a list of companies that hire (at least occasionally) for chat jobs. Please note the companies listed might not be hiring now for these positions. I recommend keeping tabs on Indeed or a work at home jobs site like FlexJobs to check for new chat-based openings weekly.
Chat Jobs From Home
Site Staff Chat Hosts
Site Staff occasionally hires work at home chat hosts. The nature of the chat support you provide will depend on the client. Pay is not listed, but I’ve read online in different reviews that it is around $10 an hour. Shifts last roughly four to five hours each.
Note – Do not ask them about their work at home employment via the live chat on their site. You will get a canned response saying they do not respond to employment inquiries via chat.
Go here to see if they are hiring.
Chatdesk Expert
Chatdesk Expert sometimes hires remote chat agents to work remotely from home. This is a contract position allowing you to work on a flexible schedule.
Chatdesk Experts are freelance customer support agents who help ecommerce companies provide the best customer support across social media, email, SMS, and chat.
No prior customer service experience required.
Go here to check for openings. Note they are not always hiring.
Gubagoo Remote Chat Specialists
Gubagoo specializes in communication solutions for automotive dealerships. They are occasionally looking for remote chat specialists to work for them. According to a current job listing, they offer part-time and full-time positions with mornings, afternoons, evenings, and weekends as options.
You must be able to type at least 35 words per minute and they do prefer if you’ve had prior customer service experience, but it’s not required.
Go here to check for chat specialist openings with Gubagoo.
Curated
Curated hires remote chat “experts” to work with customers looking to buy specific types of gear. Basically, you recommend products and help people make purchases via a chat-based platform.
The catch is that this job pays in commission. You only get paid when people buy the products you recommend.
Go here for more details and to apply to be an expert with Curated.
Other Companies With Occasional Chat Jobs
Most of the companies I’m about to list are best known for their work at home customer service/phone support jobs, but they have all occasionally had some chat openings. So keep tabs on the openings at Sutherland, Teletech, Amazon, Simple Texting, and Sykes.
Always use the phrase “work from home” in quotations in the job search boxes for these sites to see openings if you are prompted to search the jobs. This makes it easier because lots of times there will be many, many jobs listed.
A Few Tips For Finding More Chat Agent Jobs
You may want to keep your eyes on freelancer sites like Upwork for chat/email support positions because sometimes companies and individuals recruit workers for chat jobs through there.
Also, you can do your own search for chat work at home via Indeed.com and FlexJobs.
I love FlexJobs because it is ad-free, scam-free, and very inexpensive to use!
You can check it out for just $2.95 for 14 days. There are frequently chat support jobs, phone support jobs, and other types of jobs listed from reputable companies (remote and flexible, too).
If we come across any new companies, we always try to include these in our free weekly newsletter as well.
Anna Thurman is a work at home blogger and mom of two. She has been researching and reviewing remote jobs for over 13 years. Her findings are published weekly here at Real Ways to Earn.