ABU DHABI, U.A.E. – Hammad Hanif Pasha, an IT consultant who has lived in Abu Dhabi since 2010, feels like the Emirate’s government services are always within reach, thanks to TAMM.
The AI-powered TAMM app puts about 950 Abu Dhabi government services at his fingertips. He says it has improved his quality of life by making it so much easier – no more fighting traffic to get to an appointment, no more waiting in lines.
“I haven’t been in a government building in four or five years,” he said. “I just don’t need to go anymore.”
The app, now in a 3.0 version, caters to 2.5 million Abu Dhabi citizens, residents and businesses, who made more than 10 million transactions in the past year, ranging from paying traffic fines to getting a marriage license. With TAMM’s AI assistant, finding answers to even the most complex government processes has become effortless – as simple as sending a text message.
Pasha cited car registration as one of the most convenient features. “It used to take three or four days before – you had to go for the inspection of the car, then find the right insurance, and after that part was done, you had to make sure that the actual registration happened on the same day that the insurance started.”
“If for any reason you failed, you had to get another one-day insurance policy to make it match.”
Now it’s easy, he says. It can all be done in the app, and there’s no waiting in lines, other than for the actual inspection of the car. The AI chatbot recommended the right type of insurance policy and synchronized it with registration.