On this publish: We’re having a look at Capital One’s work at home job openings. Is that this the chance so that you can work for a Fortune 500 firm?
One of many essential issues when you consider discovering a work-at-home job is avoiding scams. And one of the best ways to keep away from scams — apart from to go along with your intestine — is to search out work with a good firm. Should you’ve heard of them earlier than your work-at-home job search, seen their commercials on TV, and possibly even used their merchandise, you’re in all probability a secure alternative once they have at-home jobs obtainable.
One firm that will curiosity you, particularly if you happen to’re simply getting began searching for a work-at-home alternative, is being a Capital One Consultant. We’ve all seen the Capital One commercials for his or her bank card packages, and many people have Capital One playing cards in our wallets. It’s a well-established firm that has a stable work-at-home customer support program.
? Preserve studying!
Capital One Jobs at Dwelling
Capital One has a strong customer support program that employs at-home staff to do a name center-type of function. These are all inbound calls, which suggests you aren’t making chilly gross sales calls (a significant turn-off for many individuals trying to work at home). Many inquiries are to troubleshoot small points and to determine learn how to use their Capital One playing cards most successfully. It actually helps if you happen to’re a great conversationalist and you want serving to folks.
Your focus within the function is to unravel the shopper’s subject in that one cellphone name, so that you’ll want to have the ability to suppose in your toes and be proactive. However don’t fear — Capital One provides you particular coaching, programs, and protocols that can assist you remedy your callers’ issues, so that you aren’t utterly by yourself.
You’ll additionally have the ability to set your personal schedule, however that is the schedule that you simply’ll have for the entire first 12 months that you simply work for Capital One, so it’s nearly like a “mounted flexibility.” Their working hours are from 8am to midnight, so there’s a variety of choices you’ll have the ability to work. Simply keep in mind that no matter schedule you decide is the one you’ll be “caught with” for the remainder of the 12 months.
There’s Simply One Catch
Should you like the thought of taking calls from house, there’s one factor to search for on Capital One’s profession web page: town hooked up to any of their open Buyer Service Consultant positions. The job description state that it’s good to stay inside the identical state because the “hub” metropolis hooked up to the job posting, and ideally inside about 75 miles.
The excellent news is, they’ve a number of hubs throughout the U.S. so that you don’t want to instantly surrender. The dangerous information is, there isn’t a hub in each state. Like many worker positions, this one is state-specific.
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Coaching to Work From Dwelling With Capital One
When you settle for a job as a Capital One at-home consultant, you’ll have to plan on 4-6 weeks of coaching. They are saying in a video about their work-at-home program that this coaching is intense and that it strikes shortly, so it’s good to be ready to point out up day-after-day. The coaching can also be the place you’ll obtain the gear you’ll have to do the precise job. A lot of the coaching takes place at house, so that you received’t be touring to the hub web site for the entire 4-6 weeks.
Necessities for Working From Dwelling with Capital One
Capital One does rent entry-level representatives for his or her customer support program, and their “senior” customer support jobs solely require 2 years of customer support OR 6 months of expertise working from house. You’ll additionally want a highschool diploma or GED. This implies there’s lots of room for inexperienced persons in this system.
To do the precise job, you’ll want a hard-wired high-speed web connection that may plug immediately into your pc. You’ll be given entry to the software program and different gear you’ll want while you go for coaching.
One other vital facet of this explicit work-at-home job is your property work atmosphere. You’ll want to have the ability to spend your complete shift in a spot that’s quiet and freed from distractions and interruptions, ideally with a door you may shut. Your calls could also be reviewed at any time by your supervisor, so it’s essential to have a persistently distraction-free atmosphere.
Is Capital One the Proper Work-at-Dwelling Job for You?
Taking buyer calls is very fulfilling work for the fitting particular person. Should you get pleasure from speaking to folks, fixing issues, and making somebody’s day, you may be nicely suited to this work-at-home job with Capital One.