Work at home phone jobs are really big right now. Tons of companies are saving money by creating virtual call centers fully staffed by remote workers all across the globe.
Once you’re set up to do phone work — and there are some important requirements that you’ll have to arrange in advance if you want to get into it in a serious way, including a land-line and a quiet working space — you’ll be able to find a large number of companies that are hiring at almost any given time.
Many of these jobs offer decent pay, good hours, and some even have nice benefits packages.
Unfortunately, a large percentage of the phone gigs out there require you to become a salesperson, which isn’t everybody’s cup of tea.
Some folks just aren’t all that comfortable with the whole process of persuading people. Maybe they’re a little shy, or maybe they feel awkward advocating for products that they don’t use personally. There are lots of valid reasons why sales work just isn’t a good fit for certain individuals.
The good news is there are quite a few phone jobs that don’t require any selling at all! In this article we’ll go over a handful of these to give you a feel for what’s out there.
Before we begin, there’s one thing to keep in mind — these jobs tend to get filled very quickly, so you may need to check fairly often to see if there are any open positions available.
Work at Home Phone Jobs That Don’t Require Selling
Williams-Sonoma
Williams-Sonoma is hiring seasonal remote customer service reps in
The work is pure customer support — no selling. You would be addressing customer questions and concerns, providing product information, and processing returns among other duties.
Go here for more details and to apply.
Chevron Federal Credit Union
Chevron Federal Credit Union is currently hiring remote member support reps in the US. This is a full-time position.
You will answer calls in the general workgroup and provide information to members and potential members on Credit Union membership, products and services and other pertinent Credit Union information.
Requires 1 to 2 years’ Call Center, Teller or Retail experience required.
Pay will vary depending on several factors, but should range between $31K and $53K yearly.
Go here for more details and to apply.
Dynata
Dynata is hiring virtual call center agents in many US locations. These are part-time roles.
While the work is outbound calling, there are no sales involved. You will be performing outbound surveys from home with respondents and accurately record their answers. These surveys range in topics from politics to customer satisfaction and beyond.
Pay is $13 hourly.
Go here for more details and to apply.
SERVICE 800
SERVICE 800 is in need of remote customer service reps. They are hiring candidates in FL, GA, IA, MN, ND, SD, TX, & WI. Also hiring in Asia, South America, and Europe.
The work does not involve sales. You would be conducting interviews with customers who have recently had a service experience. Previous customer service experience, computer knowledge and telephone skills are mandatory.
Pay rate is not posted.
Go here for more details and to apply.
eMoney Advisor
eMoney Advisor is hiring a client support specialist in the US. This is a full-time role.
The Client Support Specialist is responsible for answering incoming customer inquiries, solving customer issues, and escalating cases to tier two teams or management when necessary.
Requires 2+ years of experience in a call center/customer service/support role or relevant experience, including commensurate internal experience.
Pay is between $47K and $60K yearly.
Go here for more details and to apply.
In Conclusion
This is just a small sampling of the phone jobs out there that don’t require any selling. There are many other similar jobs available that might be hiring at any given time, and the number is growing every day.
For a larger sample of available jobs, check out our master list of categorized work at home phone jobs.
Looking For Even More Legit Remote Jobs?
FlexJobs is one of my favorite sites to use for finding remote jobs and learning about new companies that hire remotely.
Most of what I see there when I check the listings pays well above minimum wage and are known companies.
The great thing about FlexJobs is that they guarantee ALL listings are scam-free. They list hundreds of jobs — all of which are either remote or flexible in nature — five days per week.
There are also no ads on the site!
Because there are no ads, they do charge a membership fee since that is the only way they can see a return on their job-searching efforts.
But it’s cheap — you can get access for a few weeks for just $2.95 for 14 full days!
If you sign up and don’t like it, it’s very easy to cancel right away so you are not billed again. You can do it any point during your 14 days of checking things out.
Go here to check out FlexJobs.
Anna Thurman is a work at home blogger and mom of two. She has been researching and reviewing remote jobs for over 13 years. Her findings are published weekly here at Real Ways to Earn.