Inform us about your self. What introduced you to the Come up® Platform?
Properly, as a far as private introductions, I’m Latonya. I’ve been married for 36 years—I’m very happy with that—now we have three grown kids and 6 grandchildren, and I occur to suppose they’re among the prettiest individuals on the planet. They’ve all adopted totally different paths. Two are within the medical discipline and one is a photographer. I’m from Ohio, so The OSU Buckeyes is massive there—and we name it Buckeye Nation—however I now dwell in North Carolina and like it since I can attain a seashore in lower than 4 hours.
How has your use of the Come up® Platform improved your life?
I started my journey in 2012 with the Come up® Platform. I used to be not new to working from dwelling.
I had truly labored from dwelling as an tutorial designer supervisor for 2 totally different corporations, so I used to be used to the work-from-home atmosphere. However these have been company jobs with set begin and finish instances, and I used to be at a degree in my life the place I had youngsters who have been coping with actual life challenges.
When children are little, as a dad or mum you’re all the time attempting to guarantee that they’re conserving their hand off the range or out of a lightweight socket.
However my children have been at an age the place I actually wished to be extra fingers on with them—and have the power to work round my household, not the opposite approach round.
There was additionally a change of life occasion at a sure level in my life the place my father developed most cancers, and shortly after my mom developed dementia. I joined the Come up® Platform to have the ability to assist them nonetheless wanted and be with them via their battle!
I used to be capable of go to all their physician appointments and be concerned with my children’ faculty actions, and the Come up® Platform enabled me to work after I wished to.
I had one of the best of each worlds: I had the managerial expertise I wanted to be a Service Accomplice and enterprise proprietor, and the 2 lives merged collectively.
What are some issues you have got been capable of obtain personally or professionally with the management you have got as a enterprise proprietor?
I believe I’ve additionally realized fairly a bit and develop into very savvy with social media. I by no means used to love social media—I nonetheless don’t like it—however I’ve realized it has a spot in my enterprise. And I get pleasure from having the ability to assist different individuals in conditions much like my very own, who want a motive to work in another way.
I additionally just like the Come up® Platform as a result of it could possibly assist those that are attempting to earn a living from home and proceed their schooling.
It’s satisfying for me if I will help somebody discover the Come up® Platform in order that they will have the liberty they want—and the information of how issues work—to allow them to work once they wish to work
Numerous my Brokers are retired or semi-retired, and so they have been capable of reinvent themselves.
One among my Brokers, she was a police officer, and when she retired, she didn’t wish to be doing one thing like what she had been doing. She wished a change. She wished one thing lighthearted, easygoing—one thing that she cherished to do—and she or he appreciated to journey, so I discussed one of many cruising shoppers to her.
I get excited after I get new individuals as a result of I will help them do the issues, they love by working with LATEAM.
Are you able to present an instance of while you actually felt such as you made a distinction for an Agent whereas servicing on the Come up® Platform?
I truly serviced early on after I first began so I might get the complete Come up® Platform expertise.
However so far as making a distinction for my Brokers as a Service Accomplice, I’m not afraid of creating a cellphone name in the event that they need assistance.
I recall one time the place one in every of my Brokers was servicing roadside help, and she or he was prepared to go away this system earlier than I spoke to her.
I wished to see if we might assist her out and located that she was having some technical issues and wasn’t very tech savvy.
However you recognize, I simply took a while to satisfy together with her.
She didn’t know the distinction between a gentle reboot vs. a hardboot—or the way to formulate a signature in an e-mail—and I simply took a few days to satisfy together with her, and ultimately she was capable of keep on this system.
In order that was a time after I was capable of discuss one in every of my Brokers off a ledge.
Within the second, I’m simply taking good care of my brokers. I’m simply attempting to assist them out and be obtainable for them—I’ve that feeling usually.
It breathes new life into them.
What abilities and qualities do you are feeling are most useful for Service Accomplice success?
For Service Accomplice success, you must have nice group abilities, you must handle your time very effectively, and you must have an curiosity in serving to individuals.
My Brokers work for LATEAM—however I like to consider it as the opposite approach round.
I work to supply my Agent’s assurance, consolation, and assist, and assist them navigate the challenges that include working remotely.
In a form of oblique approach, the Brokers are my buyer, and as a Service Accomplice, you must have the enterprise proprietor mentality—you recognize, the accounting, bookkeeping, and different necessary issues that handle the enterprise.
However on the finish of the day, I’m a Service Accomplice offering a service to my Brokers to allow them to present service to the consumer packages they select.
Being well-educated and well-acquainted with the Come up® Platform and the totally different packages is necessary. So is knowing the processes and insurance policies and having the ability to use that as a approach to supply assist to your Brokers is what makes a profitable Service Accomplice, for my part.
It’s not about what number of Brokers I’ve.
On the finish of the day, it’s about offering actually good assist for my Brokers to allow them to do their work higher.
In a nutshell, I’m right here to supply good service to my Brokers in order that they will present nice service to the consumer packages and switch to me with any challenges they’ve.
Is there anything you prefer to others to know concerning the Come up® Platform?
Once I was a senior in highschool, I used to be a cheerleader, and after I was elevating my children, I instructed them I used to be their largest cheerleader—and to take all issues as far they will take them: academically and financially.
My Brokers imply extra to me than my enterprise, and I’m the most important advocate for my Brokers—and I promote the Come up® Platform.
Talking as a mom and a spouse, I wished to place one factor first: my household.
Our household didn’t have wealth in any other case, so I knew I needed to work laborious to earn cash, and lots of people are in that very same place.
Individuals need to have the ability to put their household first—and luxuriate in different pursuits—however the actuality is, they nonetheless must work.
So, I would really like individuals to know that in the event that they be a part of LATEAM, they will get the assist they should make them profitable.
I believe the Come up® Platform is likely one of the finest methods to marry each worlds: the worlds of taking good care of household and having the ability to work.
This can be a advantageous option to get that achieved, and I hopefully ship that message to individuals once they come to the Come up® Platform.
I wouldn’t have stayed in enterprise with Come up for nearly 11 years if I didn’t suppose it, was a useful association.
The Come up® Platform offers nice alternatives —working in your phrases, on the times and instances you need.
Who else will get to select their shoppers? It’s nearly extraordinary.
So, I believe Come up affords an important alternative to be at your finest for your loved ones and nonetheless be capable to meet your monetary targets.
Interested in turning into a Service Accomplice?
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